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FAQs

Where can I conduct Bingo?
A licensed authorized organization may conduct bingo in the county of their primary business office or an adjacent county. 
My organization just started conducting bingo. How do I learn how to keep accurate records?
Please read the Bingo Enabling Act and Charitable Bingo Administrative Rules, and review the Quarterly Report forms. Also please see the Minimum Internal Control Standards for the Proper Accounting of Revenue and Expenses, Guidelines for Additional Bingo Records, and Guidelines for House Rules before you start conducting bingo. All are available on this Web site. We also suggest that you attend an Bingo Training Class conducted by the Commission, or take the class online  to learn more about bingo bookkeeping. 
We no longer play bingo. What do we do with the funds in our bingo account?
A licensed authorized organization that has ceased to conduct bingo for any reason and that has unexpended bingo funds shall disburse those funds before the end of the next calendar quarter after the calendar quarter in which the organization ceases to conduct bingo.
We no longer play bingo. Can I sell / donate equipment, unused paper, pull-tabs? How do I destroy equipment or supplies?
Any remaining, unopened bingo supplies and equipment may be returned to the distributor for a refund. You may also request written permission from the Charitable Bingo Operations Division to sell or donate supplies or equipment to a specific licensed organization. For your convenience, you may complete the following forms as required:
Supplies or equipment that cannot be returned, sold, or donated can only be destroyed in the presence of a commission employee.
The following forms are available on our website:
 
Form 3-406 – Surrendered Bingo Property, Single Sheet,
Form 3-407 – Surrendered Bingo Property, UPS Pads and
Form 3-408 – Surrendered Bingo Property, Instant Bingo.
 
These forms should be prepared by your organization and the completed forms should be submitted to our office for our review.  After our office reviews the forms for completeness, a date will be scheduled for a Charitable Bingo Division representative to observe the destruction of your bingo supplies.
 
The destruction and the disposal of the bingo paper or pull-tabs will be your organization’s responsibility and the Charitable Bingo Division representative's function will be to verify the inventory counts and observe the destruction only.
The Lottery Commission requires all bingo records to be retained for four years.  After four years, a witnessed destruction is not required.
Any refunds obtained for unused bingo material must be accounted for and distributed with other remaining funds. Contact our office for more detailed information.
How does a telephone or fax amendment work?
An organization that holds a license to conduct bingo may change only their licensed days and times through use of a telephone or fax amendment. The telephone amendment requires the caller to use the Personal Identification Number (PIN#) that is issued to the organization and mailed in a letter at the time of original licensing. Both fax and telephone amendments require that the $10 amendment fee which must be previously deposited into an amendment fee escrow account. No license can be issued without the required license fee being paid. Contact the licensing staff for more details at 1-800-246-4677 (BINGO77).
How do I calculate the 35% charitable distribution?
On October 1, 2009 the manner for which the amount of required charitable distributions is calculated changed.  
Under the amended Section 2001.457 of the Bingo Enable Act, a licensed authorized organization MUST disburse ALL net proceeds from the preceding quarter less the retained operating capital in lieu of the 35% formula.
What exactly is the Operating Capital Limit?
Click here for a good explanation and example of the Operating Capital Limit.
What is the late penalty fee that is charged if a quarterly return is filed after the due date?
The late penalty fee is charged for unpaid balances of prize fees or gross rental tax due. If your payment of prize fees or gross rental tax is 1 to 30 days late, the penalty is 5% of the unpaid balance due. If your payment is paid 31 to 60 days late, the penalty is 10% of the unpaid balance due. If your unpaid prize fee or gross rental tax balance exceeds $100.00 and the payment is more than 20 days after a notice of determination penalty has been issued, an additional 10% jeopardy determination penalty must be added to the amount due. If a determination penalty becomes final your organization may also be required to post a bond or increase the amount of an existing bond.
We have not received our license renewal paperwork and our license expires in two days. Do we have to stop playing bingo?
Please call our office 1-800-246-4677 (BINGO77) immediately. We mail the renewal notices approximately 30 to 45 days in advance of the license expiration date. We can fax a copy to you in an emergency.  The forms must be postmarked on or before the license expiration date. Should your organization miss the deadline, you may renew your license up to 60 days after the license expiration date by paying an additional late renewal fee. 
To renew a license after the 60 th day after the date the license expires, the organization must file an original application and cease all bingo activities for which the license is required as of the 61 st day after the date the license expires until a new license is issued.
Why can't we drop off the applications at the regional offices? Why can't the regional office give me my license?
The regional offices are not set up to receive applications and license fee checks. All licenses are issued and printed in Austin. If needed, the application may be faxed to (512) 344-5142, but we are unable to process the application until sufficient payment is received.
I did not receive my temporary license Monday. Today is Tuesday and the game is Wednesday. Can you fax a copy of the license? Can I play without it?
We cannot fax a license. An organization must have the actual license or a Letter of Authority from our office posted at the playing location to conduct the game. A Letter of Authority states the same information found on the license and is issued only when the license will not reach the organization by mail before the bingo occasion. The Letter of Authority will be faxed to the organization and is to be displayed as a license. It is the organization's responsibility to get the temporary application in to our office to allow a minimum of 7 working days process time.
Can I get copies of previously filed quarterly reports or copies of applications for my organization that I have misplaced?
Yes, quarterly report information and applications are available:
Quarterly Reports
If you only need the financial data that was previously filed in a quarterly report, authorized users may access and log-in to the Bingo Services Center (from our website at www.txbingo.org , or directly from the URL: https://bsc.txbingo.org ) and look at the applicable quarterly report(s) for their organization(s) under the Financial Reports column. (Authorized users are individuals named on the current bingo license for an organization or given access by the Bingo Chairperson or business contact, as applicable, for the organization.)
If you need a printed copy of the original quarterly report previously filed, you will need to make an Open Records request in writing.
Copies of Applications
If you need a copy of an application previously filed by your organization (renewal, amendment, temporary license, etc.), you will need to make an Open Records request in writing.
To make an Open Records Request
You may mail or fax your request to our open records coordinator in our Legal Services Division. Please be as specific as possible as to which documents you are requesting. There may be a charge for this service depending on number of printed pages and/or amount of staff processing time involved.
Katelind Powers
Open Records Coordinator
Texas Lottery Commission
P.O. Box 16630
Austin, TX 78761-6630

Tel: (512) 344-5420
Fax: (512) 344-5189
Email:
openrecords@lottery.state.tx.us
Is there a limit on how much money my organization can have in its bingo account?
Organizations are allowed to keep the average of their actual expenses per quarter based on the preceding four quarters from their license end date, excluding prizes paid, not to exceed $50,000. Each organization will be notified by the commission of this operating capital amount.
A licensed authorized organization may apply to the Commission for a waiver of this operating capital limit.
Can I change the previous proceeds undistributed on line 36 on my quarterly report; it is not even close to the balance in my check book?
A Reconciliation of Undistributed Net Proceeds form was mailed with your Quarterly Report for the third quarter of 2009 and due on October 26, 2009. You can correct the undistributed net proceeds with this form at that time. After that time, yes you can send in an amended return. If you have reconciled your bingo checking account and savings account (if you have a bingo savings account) and added your petty cash as of the end of the previous quarter, you may enter this amount on line 36 of your current report, with the notation to the left of the amount entered explaining the reason for the change. After doing so, do not adjust the previous proceeds undistributed figure for subsequent quarters because it most likely is an error in bookkeeping. You should go back to the beginning of the quarter and recheck your bookkeeping and posting to determine why the undistributed proceeds do not balance with your checkbook and petty cash. 
How much prize fees does the organization collect from winners?
A licensed authorized organization must remit a 5% prize fee for all prizes awarded. Prizes of $5 or less may be paid by the organization directly or collected from the prize winner.
If I file and pay my prize fees or rental tax after the due date can I have the penalties waived for various reasons?
The Charitable Bingo Operations Director, for good cause shown, may waive a penalty if a licensee holding a license to conduct bingo or license to lease bingo premises exercised reasonable diligence to comply with Occupations Code, Section 2001.504. The Division will not consider a request for a penalty or interest waiver until the principal related to the specific request is paid in full. To be considered, a written request stating the reason(s) penalty should be waived must be sent to the Charitable Bingo Operations Division within 14 days of the date the quarterly report or prize fees or rental taxes were due. For more information, consult Section 2001.504 of the Bingo Enabling Act and Administrative Rule 402.602.
How do I come into compliance with our organization’s charitable distribution obligation before my assigned hearing date if I can’t get a copy of the canceled check before the hearing?
If you purchase a cashier’s check with money from the bingo checking account, you may mail or fax a copy of the cashier’s check with the notation on the cashier’s check that it is for a charitable distribution and the period(s) that it is to be applied to. The check should be made payable to your general fund account or to a qualified charity. You will also need to submit a copy of the deposit slip and amended quarterly report(s) revealing the total charitable distribution(s) for the quarterly period(s) that the distribution(s) was due.
Can we pay for door prizes from the bingo account?
A door prize, a giveaway, or any promotion for that matter may be paid from the bingo account only if it can be shown that the promotion financially benefited the organization or unit. If not, it must come from non-bingo funds. 
 
This is not to say that you cannot try the door prize or other promotion a few times to see if it will work for your organization and be profitable. If you look at the results and decide that it isn’t worth the investment because it is not increasing sales and abandon the door prize promotion, the expense would almost always be permissible and therefore may be paid from the bingo account. Remember, documentation must be kept for all expenses paid from the bingo bank account.   
How much may I pay workers, callers, and cashiers?
There is no limit on wages for callers, cashiers, and ushers; however, you may only pay what is "reasonable or necessary" (§ 2001.458, Bingo Enabling Act).  Factors that determine reasonable or necessary may include attendance and sales amounts.
May I pull a box of instant bingo pull tabs before the entire box is sold out?
A licensed organization may not withdraw a series of cards from play until the series is completely sold out or all winning cards of $5.00 or more have been cashed or the bingo occasion ends (Rule 402.300, Charitable Bingo Administrative Rules).  Therefore, you may pull a box of instant bingo pull tabs before the entire box is sold out if the occasion has ended or if all winners greater than $5.00 have been redeemed.
What is this required Bingo Training Program? Can we conduct bingo without it? We can't afford to go.
As of October 1, 2009, all Bingo Chairpersons, Designated Agents and Unit Manager must attended the Bingo Training Program and maintain a certificate of completion at all times. A certificate of completion from the Bingo Training Program is valid for two years so the individual must retake the training before the expiration date of the certificate.
Attendance at the Bingo Training Program is optional for the organization’s officers, directors, operators and workers however the commission highly recommends that these persons attend to help ensure that the organization remains in compliant with the Bingo Enabling Act and Charitable Bingo Administrative Rules.
The following topics will be covered in the training program: Introduction, General Information, Conducting a Bingo Game, Record-keeping Requirements, Administration and Operation of a Bingo Game and Promoting a Bingo Game.
All reasonably or necessary expenses or costs of attendance may be paid from the licensed authorized organization's bingo bank account.  Expenses and costs are limited to travel, lodging, meals, and materials.
Bingo Chairpersons, Designated Agents and Unit Managers any other individual wishing to attend the class may sign up for attendance and view future training dates/locations on the Charitable Bingo Operations Division web site ( www.txbingo.org ), or by calling our Austin office at 1-800-246-4677. Generally, physical-site classes will be tentatively scheduled for two classes per bingo audit region.
Additionally, the Bingo Training Program is also available and may be completed online .
Our Bingo Chairperson has been hospitalized following a car accident. Can we play bingo tonight?
The Bingo Chairperson is not required to be at the playing location while bingo is conducted. Rather, one member who has been appointed as an operator must be present at all times during the licensed bingo session. Many times the Bingo Chairperson will also serve as an operator for the organization and fulfill this responsibility as well. In this case where the Bingo Chairperson is overseeing the licensed bingo session, he/she is functioning as an operator. If the organization has previously appointed other members as operators and these individuals are currently listed on the organization's bingo record and the Registry of Approved Bingo Workers, they may serve as the operator on duty and conduct the licensed bingo session. If the organization has not designated any other operators and the Bingo Chairperson who is serving as the organization’s operator is not available, the organization may not conduct bingo. Therefore, it is recommended that every organization have a more than one operator designate to ensure that the conduct of bingo will not be impacted.
Why was the renewal of my license held up because of an operator and a problem with their background check?
The Bingo Enabling Act requires every director, officer and operator of an organization holding a bingo license to undergo a background check conducted by the Department of Public Safety (DPS). This background check can take 1-30 days processing time depending if an investigation must be conducted based on the criminal history check. A license may not be issued or renewed without all personnel having passed a background check. If an individual is found disqualified, the organization will later be notified.
Your office sent a letter indicating my 501c exemption was not valid. We have been in existence since 1923 and have played bingo since 1981. Why do we have a problem now?
An organization's 501c exemption from IRS must be valid in order to hold a license to conduct bingo. If your organization has a parent organization that holds the 501c exemption and your organization is listed as a subordinate organization with the IRS, the parent organization must re-certify your organization each year as being in good standing. If your organization holds its own 501c exemption, there may be a problem with IRS records. Contact the IRS at 1-877-829-5500 for procedures on resolving this problem.
I mailed in my renewal overnight express mail. It came back in the mail as undeliverable. What is going on?
When using the U.S. Postal Service, you must use our mailing address: Charitable Bingo Operations Division, Texas Lottery Commission, P.O. Box 16630, Austin, 78761-6630. The U.S. Postal Service does not deliver any mail to our physical address: 611 E. 6th Street, Austin, 78701, even if it is express overnight, next-day delivery. If you are using express delivery services (FEDEX, UPS, Lone Star Overnight, etc.) they deliver only to our physical address.
 
When does the organization make the deposit for the bingo occasion?
A licensed authorized organization must deposit in their bingo account all funds derived from the conduct of bingo, less the amount awarded as prizes, not later than the second (2 nd) business day after the day of the bingo occasion on which the receipts were obtained.
How can I pay for expenses out of my bingo bank account?
Expenses can be paid from the bingo bank account by electronic funds transfer or by preprinted, consecutively numbered checks or withdrawal slips, signed by an authorized representative of the licensed authorized organization and made payable to a person. The nature of the payment made must be noted on the face of the check or withdrawal slip. 
Only reasonable or necessary expenses may be incurred or paid in connection with the conduct of bingo and documentation for all expenses must be maintained by the organization or unit.
Since the Charitable Bingo website is so important to keeping licensed charities informed and in regulatory compliance, would it be a legitimate bingo expense to have our organization buy a computer and/or contract for internet services?
 Yes, the purchase of a computer and/or internet access would be a reasonable or necessary bingo expense if the following conditions are met:
(a.) The computer and internet services are used exclusively for maintenance of bingo records, access to the bingo website, downloading bingo forms, etc. If the computer is used to maintain organizational records (non-bingo records), casual web surfing, social interaction (Facebook etc.), then the organization would have to pro-rate the expense of the computer and/or the cost of monthly internet access services.
(b.)The computer system and/or peripheral components are reasonable or necessary to the conduct of bingo and/or the maintenance of bingo records. Additional software and peripheral components on the computer not needed for the conduct of bingo operations (such as video games) would not be a reasonable or necessary bingo expense.  Software shared between bingo operations and non-bingo activity require the organization to pro-rate the expense of the computer to bingo and non-bingo use.
 
Can I write one check from the organization’s bingo bank account to pay for rent and expenses?
Rent for premises used for the conduct of bingo must be paid in a lump sum. The lump sum must include all expenses authorized by Section 2001.458 of the Bingo Enabling Act that are paid by the licensed authorized organization to the lessor in connection with the use of premises.
A licensed authorized organization or unit may pay as a separate expense, based on the percentage of the total area of the lessor’s facility that the organization or unit uses as the bingo premises for the conduct of bingo, the organization’s or unit’s pro rata share of:
1)     property taxes on the facility that are paid by the lessor, excluding penalties and interest on the taxes;
2)     water, electric, and gas utility expenses for the facility that are paid by the lessor; excluding any late fees or other penalties;
3)     and property and casualty insurance premiums for the facility that are paid by the lessor, excluding any late fees or other penalties.
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