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Sunset Review

new Read more about the Sunset Review. Submit your comments about Texas Lottery Commission here.

Retailer Services Contact Information

800-375-6886, 7 a.m. to 5:30 p.m. Monday-Friday 

Email us at retailerwebhelp@lottery.state.tx.us for information on any retailer issues.

IGT Hotline 800-458-0884, 24 hours, 7 days a week to report stolen tickets, equipment problems or to order scratch tickets

How Can Players Pay for Tickets

Credit cards are never accepted for Texas Lottery ® purchases. The only acceptable forms of payment are: cash, debit card, check and Texas Lottery issued coupons and vouchers. It is a retailer violation to accept credit card payment for Texas Lottery purchases. Penalties range from License Suspension to License Revocation. Review the complete list of penalties for Retailer Violations.

How to Become a Texas Lottery® Retailer

Lottery Services Portal : Log in now to your existing account

First Time User? To sign up, you must be an owner, officer or partner of a licensed Texas Lottery sales agent. Register Now for online retailer account access to:

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Responsible Gambling

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News and Ideas for Texas Lottery Retailers

Retailer Cash Incentive Program
Responsible Gambling