Player Protection

The Texas Lottery is committed to informing players about potential threats to the security and integrity of the Games of Texas. We offer our players as much information as possible about these issues including helpful security tips, clearing up common misconceptions about the Texas Lottery, the description of the audible tones on terminals when tickets are scanned, information about protecting yourself from lottery scams, and so much more.

Any suspicious activity involving Texas Lottery games or questions regarding the legitimacy of communications you received about lottery prizes or claims can be reported to the Texas Lottery Commission at 800-37-LOTTO or by e-mail at customer.service@lottery.state.tx.us.

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